Permission boundaries
Expose only the records and actions needed for the defined task.
AI integrations and MCP
An AI system becomes useful when it can reach the right information and, when approved, take an action in the right business tool. The integration layer defines exactly what it can read, write, and request.
Existing systems
01We connect APIs, databases, CRMs, file storage, payment systems, and booking systems so information can move without duplicate entry. Each integration handles authentication, data shape, rate limits, errors, and recovery as part of the product, not as an afterthought.
MCP in plain language
02Model Context Protocol, or MCP, is a shared interface that lets an AI application discover approved tools and information. An MCP server can present a narrow set of business capabilities without exposing the underlying system broadly. The protocol does not decide permissions or approvals by itself, so those controls still belong in the integration design.
Expose only the records and actions needed for the defined task.
Require human confirmation before payments, publication, deletion, or other consequential changes.
Record tool requests, outcomes, failures, and staff decisions in a form that can be reviewed.
Model independence
03Stable tool contracts, structured outputs, and clear application rules reduce dependence on one model provider. The right model can change by task, cost, latency, or policy without rebuilding the whole operational system.